The Aerobic Step Shop by One Strong Southern Girl®

We’re thrilled you chose us and want you to feel 100% confident in your purchase. That’s why we back every product with our Platinum Promise. If you experience any issues within the first year, we’ll replace your product for free—no questions asked. It’s a simple, hassle-free way to ensure your satisfaction and show you that we stand firmly behind the quality of our products. Because you deserve nothing less than the best.

We don't recommend use for greater than 400 lbs.

(How high can I safely elevate the platform with risers?)

We recently created a video to cover this exact question! You’ll find it pinned as the first video on our Instagram feed, which you can check out here: https://www.instagram.com/aerobicstepshop/.

In short, the safe height for elevating your platform depends on a few factors: the type of exercises you’re doing, your fitness level, and your height and weight. Our adjustable risers allow you to customize the height to match your needs, making the platform versatile for various workouts and experience levels!

We're so glad you asked this question! During the development phase of our new aerobic step design we noticed that we were commonly finding scratches, scuffs, bubbles, small cracks and even slightly off-kilter interlocking pieces on our risers and platforms.

After visiting the factory and speaking with our team of engineers, we discovered that these imperfections are a common part of the manufacturing process, are unavoidable (in part because we use recyclable materials whenever possible), and do NOT affect the function of your equipment. Remember your aerobic step is meant to be stepped on! Knowing this, we love that each product has a rugged, raw, yet beautiful and unique appearance.

Click here to see some of the common imperfections you may (or may not) see in your aerobic step equipment.

That being said, if your equipment has been broken/crushed/damaged during shipment OR if any of the interlocking rubber attachments are loose or crushed or if the rubber is peeling away from the platform, then please reach out to us so that we can have an opportunity to provide you with a legendary customer experience. Contact information is below.

Only use your new One Strong Southern Girl aerobic step on a flat, level surface. We recommend that you use a mat under the step if your step is on a smooth surface. Make sure that the interlocking pieces of the risers and platform are all lined up and fit inside each other before using your equipment.

To keep your step in top condition, clean it with a gentle soap and water solution as needed. For best results, store your step indoors, away from high heat or damp conditions, to preserve its quality and durability over time.

We have a solution for brands that are interested in customizing our steps with their logo. Click here to learn more about that!

That's a great question! Aerobic step risers sold with other aerobic step models on the market (including the previous model sold by One Strong Southern Girl) will not fit under our new aerobic step design.

This is another great question! Your old aerobic step platform will not fit on top of our aerobic step risers. The One Strong Southern Girl aerobic step platform is the only design on the market made with our patent-pending design that allows the risers to 'lock' into the platform.

Les Mills has a unique style for their aerobic steps so their risers and platform shape are different than ours. However, the Les Mills Body Step, Body Pump and Grit workouts and exercises can all be done using our new aerobic step. (We love Les Mills and use our aerobic step to do these workouts ourselves!)

Our aerobic step style is roughly the same dimensions as the aerobic step used by Cathe Friedrich in her workouts where she uses a gym-sized step. We're huge fans of step workouts by Cathe Friedrich!

We're glad you asked.

As you're most likely aware, the process of developing and moving products around the world has become complicated and very costly over the last few years. Some of those increasing costs of manufacturing and moving our products has caused us to have to increase our prices. We're a small business with an important mission and want to keep our doors open for a long time.

But more importantly, we set out to make the best product on the market--not the least expensive one. Consider for a moment what you paid for your last hair appointment, pair of jeans or botox. Is your health worth at least the same amount?

Also, odds are you will never need to replace your aerobic step from OSSG (unless you want another color). How often do you invest ONCE in something with such an incredible ROI?

But at the end of the day we understand that we aren't for everyone. No one is that. It's important to us that you feel good about investing in One Strong Southern Girl. If you aren't excited about your purchase then we encourage you to support another business.